Category · Customer Chat
AI Chatbots
For businesses losing leads to after-hours messages and slow reply times — AI chat that actually answers, on your website, Instagram, or WhatsApp.
The four tools below split by channel: some are website-widget-first, others are built around Instagram/Facebook/WhatsApp messaging for businesses that get more inbound through social than through a contact form. Full testing — including how each handles a genuinely confusing customer question — is in progress.
Tools we're evaluating
- ManyChatAI-powered chat automation built around Instagram, Facebook, and SMS.
- TidioAI chatbot and live chat widget built for websites, with a hybrid human/AI handoff.
- LandbotNo-code AI chatbot builder for websites and WhatsApp.
- ChatfuelAI chatbot builder centred on Messenger, Instagram, and WhatsApp.
Full comparison coming soon
This category's head-to-head review — with real conversation transcripts and pricing verified at publish time — is queued after the AI image tools guide.